Homeschool Hive

Privacy Policy

Last updated: June 2025

1. Introduction

The Hive Network, LLC ("Homeschool Hive," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our software-as-a-service ("SaaS") platform, including any related services, websites, and applications (collectively, the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information from users in the following categories:

2.1 Information You Provide

  • Account registration data (name, email, password)
  • Profile information (including family member data, images, addresses)
  • Event creation details
  • Messages, posts, and other submitted content (including images, videos, and other media)
  • Payment details (processed by third-party provider; we do not store full credit card numbers)

2.2 Information Collected Automatically

  • IP address, browser type, device info
  • Usage data (clicks, page views, action
  • Cookies and tracking pixels
  • Location information (via IP or browser, if permitted)

2.3 Information from Third Parties

  • Payment processors (e.g., Stripe)
  • Analytics platforms (e.g., PostHog)
  • Authentication providers (if using SSO or OAuth)

3. How We Use Your Information

We use collected data for:

  • Account creation and management
  • Delivering and improving our services
  • Event registration and communications
  • Processing payments and sending receipts
  • Sending transactional messages (RSVP confirmations, waitlist updates, etc.)
  • Monitoring usage patterns and platform performance
  • Investigating and preventing abuse, fraud, and violations of our Terms
  • Analyzing de-identified or aggregated data for service optimization

4. Cookies and Tracking

We use cookies and other tracking technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how users engage with the Platform
  • Support marketing and analytics through trusted tools like PostHog

You can control cookies through your browser settings. Disabling cookies may affect functionality.

5. Sharing Your Information

We do not sell your personal information. We may share data:

  • With service providers under strict data processing agreements (e.g., Supabase, Stripe, PostHog)
  • With group organizers (for managing RSVPs, messages, or events)
  • If required by law (e.g., lawful subpoenas or court orders)
  • As part of a merger, acquisition, or asset transfer
  • With your explicit consent

We may license or sell de-identified or aggregated analytics data, using industry-standard techniques such as differential privacy, data masking, or removal of direct identifiers to ensure that no individual can be reasonably identified (non-personal) to partners, advertisers, or research groups to improve homeschooling resources and support platform development.

6. Advertising and Analytics

Homeschool Hive may allow contextual and behavioral advertising. We do not sell your personal data for ad targeting, but we may:

  • Use first-party cookies to inform regional ads
  • Share anonymized usage trends with advertisers
  • Leverage third-party ad networks in the future with proper disclosures

We may use Google Ad Manager, PostHog, or similar tools to enable analytics and advertising features. Users can manage advertising preferences and opt out of certain tracking methods by visiting our Advertising Preferences Center or reviewing the list of ad partners linked therein. Future use of advertising will respect applicable privacy laws and user preferences.

7. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal data. This includes:

  • Encrypted HTTPS access and encryption of data at rest
  • Secure database storage (e.g., Supabase policies)
  • Role-based access control for staff and group leaders
  • Third-party vendor policies are audited on at least an annual basis to ensure alignment with security standards and privacy regulations, including but not limited to the GDPR and CCPA

No method of data transmission is 100% secure. You use the Platform at your own risk.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Retention durations vary depending on the type of data:

  • Account Information: Retained for the duration of the account’s active use and up to 12 months after deactivation.
  • Analytics Data: Retained for no more than 24 months for performance monitoring and service optimization.
  • Support Logs and Communications: Retained for up to 36 months to ensure quality assurance, dispute resolution, and compliance documentation.

You may request the deletion of your account and associated data at any time by contacting support@homeschoolhive.co. We will process such requests in accordance with legal obligations and verification requirements.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 13. Homeschool Hive does not knowingly permit children to create or maintain accounts. All accounts must be created and managed by adults aged 18 or older. Parents or guardians have the right to access, update, or delete the personal information associated with their child's account in accordance with applicable laws such as COPPA.

10. Your Rights and Choices

Depending on your jurisdiction, including under laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), you may have the right to:

  • Access or correct your personal data
  • Delete your account or request data erasure
  • Object to or restrict certain data uses
  • Withdraw consent for optional data sharing

To exercise these rights, email us at: support@homeschoolhive.co

11. Third-Party Links

The Platform may contain links to third-party websites. These links may open in a new browser tab or window and are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of those external sites, and we encourage you to review their privacy policies before providing any personal information.

12. International Users

Homeschool Hive is operated in the United States. If you are located outside the U.S. and choose to use the Platform, your personal data may be transferred to and processed in the U.S. In such cases, the legal basis for processing your personal data may include your explicit consent, performance of a contract, or legitimate interest, in accordance with applicable data protection laws such as the GDPR. If you access the Platform from outside the U.S., you consent to the transfer and storage of your information in the U.S.

13. Updates to This Policy

We may update this Privacy Policy periodically. When material changes occur, we will notify users through in-app banners, login alerts, or direct email communication, as appropriate. When we do, we will revise the “Last Updated” date above. Material changes will be communicated through the Platform.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, we typically respond within 30 days of receiving your inquiry. Please contact:

The Hive Network, LLC
Email: support@homeschoolhive.co
Jurisdiction: Lee County, Florida, USA